Security Officer

As a Security Officer, you are responsible for ensuring the safety and security of Bon Bini, our guests, employees, visitors, and property. You are a visible point of contact throughout the resort and contribute every day to creating a safe, welcoming, and pleasant environment. By remaining alert, taking preventive action, and responding appropriately to incidents, you help ensure that Bon Bini’s safety and security standards are maintained.

In this role, you monitor compliance with safety and security procedures, conduct regular patrols throughout the property, and respond quickly and professionally to emergencies or unsafe situations. You also assist guests when needed and work closely with other departments to ensure that both guests and employees feel safe and secure.

As a Security Officer, you report directly to the Operations Manager.

The Security Officer is responsible for:

• Ensuring the daily safety and security of guests, employees, visitors, and property.
• Conducting regular patrols throughout the property and identifying unsafe situations.
• Monitoring compliance with safety procedures, company policies, and house rules.
• Preventing theft, vandalism, violence, and other security incidents.
• Responding to and resolving incidents and emergencies.
• Providing first aid when necessary.
• Checking and replenishing first-aid kits at all locations.
• Ensuring that fire extinguishers, emergency exits, and other safety equipment are functioning properly.
• Identifying and reporting defects, risks, and unusual circumstances.
• Preparing incident reports.
• Monitoring visitors, suppliers, and external parties.
• Assisting with access control and parking management when necessary.
• Assisting guests when needed and serving as a point of contact throughout the property.
• Working with internal departments and external emergency services when necessary.
• Maintaining a professional and presentable appearance as part of the security team.
• Ensuring compliance with Bon Bini’s safety and security procedures and guidelines.

Competencies and Expectations

Guest Focus

• Is friendly, helpful, and professional toward guests and colleagues.
• Provides assistance when needed without compromising safety and security.
• Handles situations in a welcoming and professional manner.
• Contributes to a safe and enjoyable guest experience.

Integrity

• Acts honestly, reliably, and discreetly.
• Handles confidential information appropriately.
• Follows safety procedures and company guidelines.
• Takes responsibility for their own actions

Vigilance

• Remains alert to potential risks and unusual situations at all times.
• Identifies unsafe situations promptly and takes appropriate action.
• Remains calm and decisive in stressful situations.
• Works accurately and pays close attention to detail.

Teamwork

• Works effectively with colleagues and other departments.
• Communicates clearly and professionally.
• Supports colleagues when needed.
• Contributes to a safe working environment.

Reporting & Accountability

• Reporting and Accountability
• Reports incidents, unusual circumstances, and security risks to the Security Manager.
• Accurately maintains logs and incident records.
• Makes recommendations to improve safety and security.

Desired Attitude

• A true team player.
• Is proactive and takes initiative.
• Remains calm and professional under pressure.
• Has a strong sense of responsibility.
• Is professional, presentable, and reliable.
• Acts as an ambassador for Bon Bini.

Requirements

• MBO-level education or equivalent, preferably in Security or a related field.
• Previous experience as a Security Officer or in a similar position is preferred.
• A valid First Aid and/or Emergency Response (BHV) certificate is preferred.
• Flexible availability, including evenings, nights, weekends, and public holidays.
• Available outside regular working hours in the event of an emergency.
• Physically able to stand and walk for extended periods.
• Good command of Dutch and English. Knowledge of Papiamentu and Spanish is preferred.
• Guest-focused, professional, and solution-oriented attitude.

Send your application, including your resume and cover letter, to jobs@thekontiki.com